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Quality commitment

Quality commitment


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Since the formation of we realize the importance of quality in services we provide for customers. With consistently effort and application modern management methods, we have gained reputation in travel industry in Indochina and customers trust (see our customers reviews).

Tuan Linh Travel Problem on tours and our solving mechanism

Tuan Linh Travel ISO 9001:2000 Certification of


Hereafter is brief information on our quality management system:

Tuan Linh Travel Customer focus
management board ensure that customer requirements are determined and are met with the aim of enhancing customer satisfaction.
Tuan Linh Travel Quality policy
management board ensure that the quality policy:
- is appropriate to the purpose of

- includes a commitment to comply with requirements and continually improve the effectiveness of the quality management system.
- provides a framework for establishing and reviewing quality objectives.
- is communicated and understood within

- is reviewed for continuing suitability.
Tuan Linh Travel Quality commitment
management board committed to the development and implementation of the quality management system and continually improving its effectiveness by:
- communicating to all employer the importance of meeting customer demand.
- establishing the quality policy.
- ensuring that quality objectives are established.
- conducting management reviews.
- ensuring the availability of resources.

About us, a fully bonded Vietnam travel company
FAQs about terms and conditions
Vietnam travel professional
Vietnam Travel FAQs
Business license of Vietnam travel company
Tour operator license
Government tax contribution
ISO 9001:2000 Certification
VCCI membership
Hanoi administration of Tourism
Trade-mark protection
Quality commitment
Extra benefit for tour booking
Problem on tour and solving mechanism
Why booking with us
Services in our tours
Sustainable tourism concept
How to pay Vietnam travel company
CBI and Vietnam travel company
CBI tourism training
CBI Mission in DCs