Anjuli visited Vietnam on 26 Oct 2010

Hello Nga,

Overall I would say service provided was excellent leading up to trip. I was however, very disappointed that when we were moved from the hotel of choice it was not you who contacted me but the Silk Path Hotel manager. Whilst the alternate hotel provided was ok I was also somewhat disappointed that due to the inconvenience we were not put in a superior quality hotel / upgraded.
Halong boat trip was excellent with high quality accommodation & good guide on the boat & excellent food.
many thanks,
Anjuli