Nicky came to Vietnam on 12 Dec 2010

Hi there Trong
Yes thank you for writing - we were both very happy with the guides in hanoi and in sapa - very energetic and had a good attitude. The cruise with heritage I think people had a few problems with - the accommodation was clean and food excellent but staff didnt speak any english (crew on the boat) and the guides english wasn''t that good..but for what we paid for and you did say it was the lowest standard you send people on we were overall happy. I think as long as you warn people before like you did I think they can''t complain so thanks.
also maybe tell people how cold it will be so they can pack some warmer clothes - nobody we met had prepared the correct clothes. It was freezing...
thanks again - overall it was great.
Nicky

Australia